FAQ

WHAT IF I CAN NOT ATTEND MY SCHEDUELED MASSAGE THERAPY APPOINTMENT?

When you are booking, your time is reserved  for you so we respectfully ask for 24 hours notice to cancel or change an appointment.  The 24 hours notice will allow us to accommodate other clients that are in need of massage.  We welcome you to send a friend or a family member in your place. Unattended appointments (with no notice) will result in the full treatment charge to the client. A last minute cancellation (under 24 hours) will result in a 50% charge of the treatment that was booked.

WHAT IS MASSAGE THERAPY?

The purpose of Massage Therapy is to prevent, develop, maintain, rehabilitate or augment physical function or relieve pain. (Massage Therapy Act, 1991). Massage Therapy is a widely accepted and effective treatment for reducing stress, decreasing muscle pain and stiffness, and for aiding in rehabilitation and postural alignment. Massage Therapists use a variety of techniques that, along with prescribed client self care, help to facilitate improved health and well being.

HOW CAN MASSAGE THERAPY BENEFIT YOU?

Massage Therapy can be tremendously beneficial for people of all ages and conditions. While it is known best to benefit the ill, the injured and the stressed, massage is also a great treatment in preventing illness and conditions before they develop. Regular therapeutic massage from and R.M.T (Registered Massage Therapist) can be an excellent part of your health maintenance by:

• Reducing or eliminating pain
• Improving joint mobility
• Improving circulation
• Improve immune system functioning
• Increase lymphatic drainage
• Reducing tension with muscles
• Reducing depression and anxiety
• Increasing body awareness

Massage Therapy not only treats those parts of you that are a problem, but also affects your entire body. It is not only your muscles that are treated during a massage, but also your circulatory and system. This helps to restore an overall feeling of well being.

CONDITIONS TREATED BY MASSAGE THERAPY

Massage Therapy is highly effective in treating various conditions including but not limited to:

• Anxiety and Depression
• Asthma and Emphysema
• Back neck and shoulder tension
• Carpal tunnel syndrome
• Chronic fatigue syndrome
• Circulatory problems
• Digestive/lower bowel problems
• Edema
• Fibromyalgia
• Fractures
• Frozen shoulder
• Gastrointestinal disorders
• Headache/migraine
• Arthritis, Tendonitis, Bursitis
• Insomnia
• Many more……

WHAT ARE A REGISTERED MASSAGE THERAPISTS’ QUALIFICATIONS?

Registered Massage Therapy is regulated by the College of Massage Therapists of Ontario (www.cmto.com) Massage students must complete 2200 hours of intensive anatomical, physiological and clinical studies, including practical instruction, at a designated Massage Therapy College. Graduation with a 75% average or more is a prerequisite to taking the provincial examinations; successful candidates then become licensed and registered under the Regulated Health Professions Act (RHPA). All current (R.M.T’s) are members of this College, and only members of this College may call themselves Massage Therapists or Registered Massage Therapists.

MASSAGE THERAPY COVERAGE

Massage Therapy is not covered by OHIP, however, many private insurance companies provide full or partial coverage under extended health care packages. Most insurance companies no longer require a physician’s referral . Please check your individual policy.

The client pays for their treatment at the time of receiving the treatment and the therapist provides an official receipt for the client to submit to their insurance company for reimbursement. Under the new “no-fault” automobile insurance, potential coverage has increased for treatment of injuries sustained in automobile accidents. Direct billing to the insurance company may be available in the case of motor vehicle accidents. Please speak to us about your individual case.

WHAT CAN YOU EXPECT FROM YOUR FIRST MASSAGE THERAPY VISIT?

We ask that you arrive 10-15 minutes early on your first visit. You will be required to fill out a confidential health history form, which will help your therapist in creating a treatment plan. The Therapist will then explain the massage process and answer and questions you may have about your condition.

The first visit may include an assessment in your treatment time. For the actual massage treatment you are encouraged to undress to your level of comfort. It is much more beneficial to apply massage techniques directly to the skin and massage therapists are required to drape you with a sheet (sometimes a blanket as well) so that they only expose the portion of your body on which the are working. It is quite possible to work on a client who is partially / fully dressed, although this would limit the type of techniques the therapist can use. Your choice will always be respected and you will never be made to feel uncomfortable.