When you are booking, your time is reserved for you so we respectfully ask for 24 hours notice to cancel or change an appointment. The 24 hours notice will allow us to accommodate other clients that are in need of massage. We welcome you to send a friend or a family member in your place. We do offer reminder emails 48 hours prior to your booking so if 24 hours is not provided the full treatment fee will be charged if no notice is given. If you give notice a $35 charge will only apply.